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FAQs

CUSTOMER QUESTIONS:

HOW TO PURCHASE LEATHER JACKETS AND COATS?

Simply you click on any leather jacket or leather coats then will appear the details page of product. You can read the description of relevant product which you want to purchase. You will see breakdown the sizes and prices. Simply you can choose the size and complete your purchase.

 

HOW MAY TYPE OF PRODUCTS?

We have two type of products, Leather Jackets and Half long Leather Coats. Both products have the add embroideries options for customization.

 

HOW TO PURCHASE LEATHER JACKETS OR LEATHER COATS?

We have two options one you can purchase stock item that is available in our shop and 2nd option is you can add logo for embroideries on leather jackets and leather coats.

 

WHAT IS SIZE CHART?

Leather Jackets and Leather Coats size chart mentioned separately. Our size chart available in both options Inches and Centimeter.

 

PRODUCTS SIZE HELP?

Our all sizes standard USA size chart but if you not find your exact measurement then you can provide your custom measurement to us in special note that is below of embroideries option.

 

WHICH GENDER IN SIZING?

We are offering both gender Adult Men and Women but if you need any kids or youth sizes then you can ask us via email help@lakhotra.com . So, for the sizing guideline you can visit the size chart page and you will see the complete guideline, how you will get exact measurements.

 

HOW DO I FIND DISCOUNT?

We have lot of promotions whole the year as per different occasion and events. We specially discount off on Christmas and New Year or some are special event. We offer special discount on these events and sometime free shipping offer. Please see our promotion offers at our banners.

 

DOES IT SUPPORT WOOCOMMERCE?

Our site is WooCommerce and Magneto 2.0 based latest version. So, all option of checkout available for your all purchases.

 

STOCK ITEM OR NEW STITCHED:

We are not selling stock items. If you buy the any leather jacket or leather coat which appear on site that always produce new leather jacket and Coat. This is very important always make new stitched jacket that way customer get fresh branded jacket or coat.

 

WHY WE NOT SELL STOCK ITEMS:

There are big reasons stock items sometime not sell long time and we never want to sell to our customer old stock item. So, we always produce new jacket when you place order.

 

HOW IT WORK?

Simply click on product and go to in details page and simply choose sizes, quantity and complete your purchase.

 

WHICH MATERIALS OFFER?

We have all options in genuine leather, Aniline, Napa, Naked, Semi Aniline and washable. But for single jacket we are using only Aniline supreme quality. For other leather products if you need you need to place bulk order.

 

WHICH COLORS OFFER?

All colors are mentioned with each product. When you open detail page of product, you will see the exact color of product in features details.

 

WHICH TYPE OF JACKETS AND COATS?

We are offering leather jackets and leather coats. All leather jackets and leather coats with types can read in detail page of each product.

 

WHICH TYPE OF LOGOS?

We offer Logos in these types of extensions, *.JPG, *.JPEG, *.BMP AND *.PNG.

 

WHICH TYPE OF EMBROIDERIES AND PATCHES:

We Offer Letters, Numbers, Names and Logos. So, we have option for logos in add embroidery in each product page and for letters, names and number you can mentioned in special note.

 

CAN PLACE BULK ORDER?

We have bulk orders tab top bar menu and bottom. Simply you can click on bulk order fill the form, attach file and send us email.

 

ORDER APPROVAL?

We get approval from customer of each order. We send email order copy and design illustration for review order details and embroidery details. After approval we process order.

 

ORDER NOTIFICATION AND APPROVAL TIME?

We send notification of order to customer within 24 hours and get approval. After approval we process order.

 

ORDER PRODUCTION TIME FRAME?

Just 24 hours take for approval / review order. We take 12 days for production of each individual order or bulk orders and 3 to 4 days for deliver via dhl express or fedex express.

 

ORDER STATUS?

When your order placed with us, we will email you copy of order. After that order process and When order completed, we will dispatch order and update you with tracking. So, in that way you will be updated with your order status.

 

DELIVERY TIME FRAME?

Only 3 to 4 days take by DHL express or FedEx express services.

 

CUSTOMER REVIEW?

After delivery we email to customer for review and feedback on our social networks. Also, we have option on each product review, so, you can give us review or product after purchase.